This privacy policy informs you about the type, scope and purpose of the processing of personal data within our online services and the associated websites, functions and content.
Below, we inform you about the collection of personal data when you use our website. Personal data is any data that can be related to you personally, such as your name, address, email address, and user behavior.
When you contact us by email or via a contact form, the data you provide (your email address, and optionally your name and telephone number) will be stored by us in order to answer your questions. We will delete the data collected in this context once storage is no longer necessary, or restrict its processing if there are legal obligations to retain it.
If we use contracted service providers for individual functions of our website or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also specify the criteria for determining the storage period.
You have the following rights with respect to your personal data:
You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data. The data protection supervisory authority is the
State Commissioner for Data Protection and Freedom of Information (LfDI)
Lautenschlagerstraße 20
D-70173 Stuttgart
If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR relating to the transfer.
When you simply browse our website for informational purposes, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 lit. e GDPR):
In addition to the aforementioned data, cookies are stored on your device when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using. They allow the entity that sets the cookie (in this case, us) to receive certain information. Cookies cannot execute programs or transmit viruses to your device. They serve to make the overall internet experience more user-friendly and effective. You can refuse the use of cookies.
Temporary cookies, also known as "session cookies" or "transient cookies," are cookies that are deleted after a user leaves a website and closes their browser. Such a cookie might, for example, store the contents of a shopping cart in an online store or a login status. "Permanent" or "persistent" cookies remain stored even after the browser is closed. For example, the login status can be saved so that users remain logged in when they return to the site after several days. Similarly, user interests can be stored in such a cookie for use in audience measurement or marketing. "Third-party cookies" are cookies offered by providers other than the operator of the website (otherwise, if they are only the operator's own cookies, they are called "first-party cookies").
Permanent or persistent cookies are cookies that remain stored even after the browser is closed. We may use temporary and permanent cookies, and we explain this in our privacy policy.
If users do not wish to have cookies stored on their device, they are asked to deactivate the corresponding option in their browser's system settings. Stored cookies can be deleted in the browser's system settings. Disabling cookies may result in limited functionality of this website.
Disable/remove cookies
The behavior and settings of cookies are determined and managed by the web browser used. Here are some links to instructions for dealing with cookies in popular web browsers:
Booking data is stored by the service provider who provides the booking software for our website. The processing of your data takes place within the European Economic Area.
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating this online offering.
In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this online offering based on our legitimate interests in the efficient and secure provision of this online offering in accordance with Art. 6 Paragraph 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of order processing contract).
We process inventory data (e.g. names and addresses and contact details of users), contract data (e.g. services used, names of contact persons, payment information) in order to fulfill our contractual obligations and services in accordance with Article 6 Paragraph 1 lit b GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
As part of the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the user's protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 (1) (c) GDPR.
We process usage data (e.g. the websites of our online offering visited, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, e.g. to display product information based on the services you have used so far.
The data will be deleted after statutory warranty and comparable obligations have expired; the necessity of storing the data will be checked every three years; In the case of legal archiving obligations, deletion takes place after their expiry. Information in any customer account remains until it is deleted.
We process data as part of administrative tasks such as organizing our operations, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process as part of the provision of our contractual services. The basis for processing is Article 6 Paragraph 1 Letter c. GDPR, Art. 6 Paragraph 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lie in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, carry out our tasks and provide our services. The deletion of data with regard to contractual services and contractual communication corresponds to the information provided in these processing activities.
We disclose or transmit data to the financial administration, consultants, such as tax advisors or auditors as well as other fee offices and payment service providers.
We also store information about suppliers, organizers and other business partners based on our business interests, e.g. for the purpose of later contact. We generally store this mostly company-related data permanently.
This website uses the Content Delivery Network (CDN) provided by bunny.net (BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia). A CDN serves to deliver static content such as images, fonts, CSS, and JavaScript files more quickly by providing them from geographically nearby servers.
When you access this content, your IP address is automatically transmitted to bunny.net's servers and stored there in a shortened form in log files for a limited period. This processing is based on Article 6(1)(f) GDPR (legitimate interest in providing the website quickly and securely).
Bunny.net processes the data exclusively on servers within the European Union. Further information can be found in bunny.net's privacy policy: https://bunny.net/privacy
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 Paragraph 1 lit. f. GDPR), we use "Google Analytics", a web analysis service from Google LLC ("Google"). Google uses cookies. The information generated by the cookie about users' use of the online offering is usually transferred to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement and thereby offers a guarantee that it will comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offering and internet usage. Pseudonymous user profiles can be created from the processed data.
We use Google Analytics in the form of "Google Analytics 4". "Google Analytics 4" refers to a Google Analytics process in which user analysis is carried out on the basis of a pseudonymous user ID and a pseudonymous profile of the user is created with information from the use of various devices (so-called "cross-device tracking").
We only use Google Analytics with activated IP anonymization. This means that the user's IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offering and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.
Further information on data usage by Google, settings and objection options can be found in Google's privacy policy (https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).
Users' personal data will be deleted or anonymized after 14 months.
We maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users active there to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated in our privacy policy, we process users' data if they communicate with us on social networks and platforms, e.g. write posts on our online presence or send us messages.
Within our online offering, we use content or service offerings from third-party providers based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 Paragraph 1 lit. f. GDPR) in order to embed their content and services, such as videos or fonts (hereinafter referred to as "content").
This always assumes that the third-party providers of this content are aware of the user's IP address, as without the IP address they would not be able to send the content to their browser. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. Third-parties may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offering, as well as being linked to such information from other sources.
We integrate videos from "YouTube", provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.
We use the "ALTCHA" service to detect bots when they enter information into forms. ALTCHA is a privacy-friendly, open-source solution based on a proof-of-work procedure and does not use tracking or cookies. The processing and validation of the CAPTCHA data takes place exclusively on our own servers. The content delivery network "jsDelivr" (Prospect One, Croatia) is used to deliver the ALTCHA widget. Your IP address is transmitted to jsDelivr in this process. jsDelivr operates in accordance with GDPR standards. Further information: https://altcha.org. jsDelivr's privacy policy: https://www.jsdelivr.com/terms/privacy-policy.
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 Paragraph 1 lit. f. GDPR), we use services from the social network "Facebook", which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The services may contain content such as displaying videos, graphics or text articles.
Facebook is certified under the Privacy Shield Agreement and thereby offers a guarantee that it will comply with European data protection law (https://www.privacyshield.gov).
The purpose and scope of data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook's privacy policy.
We use "WhatsApp" (hereinafter "Messenger") for communication purposes and therefore ask you to observe the following information on the functionality of the messenger, encryption, the use of communication metadata and your options for objecting.
You can also contact us in alternative ways, e.g. by telephone or email. Please use the contact options provided to you or the contact options provided within our online offer.
In the case of end-to-end encryption of content (i.e. the content of your message and attachments), we would like to point out that the communication content (i.e. the content of the message and attached images) is encrypted from end to end. This means that the content of the messages cannot be viewed, not even by the messenger providers themselves. You should always use the latest version of the messenger with encryption activated to ensure that the message content is encrypted.
However, we would also like to point out to our communication partners that although the providers of the messenger cannot see the content, they can find out that and when communication partners are communicating with us, and that technical information about the device used by the communication partners and, depending on the settings of their device, location information (so-called metadata) are also processed.
If we ask communication partners for permission before communicating with them via messenger, the legal basis for our processing of their data is their consent. Furthermore, if we do not ask for consent and they contact us on their own initiative, for example, we use messenger in relation to our contractual partners and in the context of contract initiation as a contractual measure and, in the case of other interested parties and communication partners, on the basis of our legitimate interests in fast and efficient communication and meeting the needs of our communication partners in communicating via messenger. We would also like to point out that we will not transmit the contact details provided to us to the messenger for the first time without your consent.
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests that you send to us as the site operator. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.